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About the Technical guides category
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0
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74
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March 4, 2025
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How to Use forceKeepAlive
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0
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2
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June 22, 2026
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How to get full local logs on Android client
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2
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77
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March 27, 2026
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What causes message sending timeout?
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4
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93
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March 27, 2026
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Unread message count reappears after re-login or login from another device?
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4
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93
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March 27, 2026
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Can’t find the successfully sent message in remote messages?
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4
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92
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March 27, 2026
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Web client push notifications
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4
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78
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March 27, 2026
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Why does the message listener return data that has already been received during re-login?
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0
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53
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June 23, 2025
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Fix error 25103 during message deletion
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4
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90
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March 27, 2026
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How to modify the SDK's default image and video compression settings?
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4
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127
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March 27, 2026
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How to send high-quality voice on iOS
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4
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93
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March 27, 2026
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How to keep an App connected to NC server in the iOS background?
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4
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97
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March 27, 2026
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Troubleshoot third-party push notification issues using logs
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2
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63
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March 27, 2026
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Channel list data inconsistency between mobile and web clients
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0
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75
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June 23, 2025
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What to do if the SDK's connect method returns an invalid access token
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2
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185
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March 27, 2026
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How to capture and analyze logs
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0
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79
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June 23, 2025
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Can’t receive FCM push notifications after force stopping/killing the app
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2
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217
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March 27, 2026
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How to troubleshoot if you can't retrieve the channel list?
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0
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76
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June 23, 2025
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Where’s the client database file?
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0
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70
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June 23, 2025
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Common issues with channel lists
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0
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71
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June 23, 2025
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Push notification badge display
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2
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129
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March 27, 2026
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Check SDK version on iOS
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2
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87
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March 27, 2026
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What’s an Application ID? How is it different from the application package name?
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0
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54
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June 23, 2025
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FCM push notifications depend on the packaging method
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0
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65
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June 23, 2025
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What are the requirements for thumbnails in image messages?
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0
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55
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June 23, 2025
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Why am I getting a 403 error when requesting a Token?
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0
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57
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June 23, 2025
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Why does the connection fail after deployment when the testing environment works fine?
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0
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104
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June 23, 2025
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Get the SHA1 value of an Android app signature
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0
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78
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June 23, 2025
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iOS client database file location
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0
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75
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June 23, 2025
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Server API returns 401 signature error
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0
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58
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June 23, 2025
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